ERP - Oracle e-Business Solutions

Our Oracle Consulting Group provides end-to-end solutions for our customers. The group provides full consulting services on Oracle Applications' requirements for our customers.

We align with our customers at every phase of the software life cycle, from technology evaluation through post-implementation support and our customers in turn leverage our Oracle applications competencies, strategic alliances and knowledge.

Our group is recognized for its technical and functional expertise in implementation, customization, upgrades, and integration of Oracle E-Business Suite. Oracle E-Business Suite is a complete set of business applications that enables you to efficiently manage customer interactions, manufacture products, ship orders, collect payments and more - all from a business system that shares a single technology foundation.

We have expertise in rapid deployment of Oracle 11i Suite of Applications and have been involved in successful implementations and upgrade to Oracle 11i. We have perfected our methodology for "Managed Fixed Fee" project implementation / support and have successfully delivered 11i projects within time and budget.

Our Services

  • IS audit
  • IS strategy
  • Project Management Services
  • Business Process Consulting
  • Oracle Applications Implementation Integration Services
  • Migration / Upgrade Services
  • Database Conversion Services
  • Post Implementation Consulting Services
  • Help Desk Support
  • Oracle Applications Implementation
  • Services
  • Solution Strategy
  • Process Mapping / Gap Analysis
  • Customizations
  • Data Conversion and Migration
  • Customized Super/ End User Training/ Knowledge transfer
  • Installation and Setup
  • Methodology
  • Oracle AIM
  • MUPM
  • Integration Services
  • Services
  • Legacy Analysis and Mapping to Oracle Apps
  • Development of Interfaces
  • Configuring and Implementing Messaging Products
  • Testing
  • Implementation
  • Oracle Methodology
  • Oracle Interface tables
  • API
  • Migration and Upgrade Services
  • Services
  • Functional Design
  • Analysis of Customization
  • Detailed Technical Design and update of existing documentation
  • Development / Re-engineering customization
  • Testing
  • Implementation
  • Methodology - Oracle's Easy Path Migration
  • Database Administration Services
  • Physical DatabaseAdministration
  • Design and Implementation
  • Database Management
  • DatabaseMaintenance and Support
  • Remote DBA Support
  • Administrative Support
  • Storage Management
  • Operations and Processing
  • Back-up and Restore
  • Post Implementation Consulting Services
  • Monitoring and Troubleshooting daily/weekly/monthly jobs
  • Support for Book Closure Operations
  • Development of customizations and interfaces
  • Database Management
  • Remote DBA Services
  • Enhancements and Tuning of existing programs
  • CRM On Premise - Siebel

In today's competitive business environment, the success of your enterprise depends upon exceeding customer demands for service and value across all forms of interaction. Customer Relationship Management (CRM) solutions employ new technologies that can help you:

  • Expand your customer base
  • Improve customer loyalty thus reducing customer defection
  • Increase the productivity of customer relationships

Our Customer Relationship Management solutions are key to enhancing the overall profitability of your enterprise and giving you a long-term advantage over your competition

MTSI can assist your organization in its effort to gain insight and information from your Siebel implementation, quickly and effectively. We focus on implementing solutions that facilitate information delivery from the Siebel environment

Combining our collective enterprise application development and implementation experience - and partnering with leading technology and business solution providers like Oracle, MTSI offers Customer Relationship Management (CRM) and business process consulting solutions based on today's industry standards. Rooted in customer experience, MTSI has perfected a unique Siebel project life cycle model that combines well-coordinated services.

The ‘Siebel Resource Pool' offering is yet another unique offering from MTSI towards helping our customers manage costs in this economy.

Services include:

  • Penetration vulnerability testing of the peripheral devices (firewalls, routers, & switches)
  • Vulnerability assessment of internal LAN or Intranet
  • Policies and Procedures
  • Firewalls
  • Backup & Storage
  • VPN
  • Wireless VPN
  • Emergency Response
  • Server and desktop hardening
  • Router and switch security
  • Authentication (PKI, Radius, LDAP, Kerberos, Tacacs+, etc.)
  • Intrusion Detection
  • Network Architecture